The Washington Post – Review of Heads in Beds by Jacob Tomsky

For the uninitiated, staying at a luxury hotel can be a little intimidating. On top of the exotic amenities and premium services, you encounter shiny people at every turn, like extra utensils at a fancy place setting, ready to do things for you that — no, really — you’d much rather do yourself. Do you tip the doorman? Can you keep the Swiss lotion? What, exactly, is “turndown service,” and why on Earth would anyone ever need it?

Front desk raconteur Jacob Tomsky is here to help. His sharp-witted, candid new book, “Heads in Beds,” demystifies the world of high-end hospitality so effectively that you’ll start looking up rates at the Ritz. (Of course, at those prices, the fantasy might die there.)

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